Responsible Gambling
Visit the casinoGambling Should Be Fun
Casino games are a form of entertainment, not a way to make money. Only play with money you can afford to lose, and see any losses as the price of your entertainment. Gambling is only permitted for adults aged 18 or over.
Warning Signs
Take a step back if you recognise any of these signs:
- You spend more money or time on gambling than you planned
- You try to win back money you have lost
- You borrow money or sell things to gamble
- Gambling affects your work, studies or relationships
- You feel restless or irritable when you try to stop
- You hide your gambling from family or friends
Tools at Wanted Win
| Tool | What it does |
|---|---|
| Deposit limit | Caps the amount you can deposit per day, week or month |
| Loss and wager limits | Limits how much you can lose or bet in a set period |
| Session limit | Ends your session after a set amount of time |
| Reality check | Reminds you regularly how long you have been playing |
| Cool-off period | Pauses your account for a short time |
| Self-exclusion | Closes your account for a longer period or permanently |
You can set most limits in your account settings or ask the 24/7 live chat to activate them. Limit reductions apply immediately, while increases only take effect after a waiting period.
Tips for Safer Play
- Set a budget before you start and stick to it
- Decide in advance how long you want to play
- Never gamble when you are stressed, upset or under the influence of alcohol
- Take regular breaks
- Do not treat bonuses as a reason to deposit more than planned
Self-Exclusion
If you want a break from all gambling sites, ask each operator to self-exclude you and consider blocking software on your devices.
Where to Get Help in New Zealand
If gambling is causing problems for you or someone close to you, free and confidential help is available. Contact Gambling Helpline (0800 654 655). International support is also available around the clock from Gambling Therapy (gamblingtherapy.org) and Gamblers Anonymous (gamblersanonymous.org).
Protecting Minors
Children and teenagers must never gamble. If minors use your devices, protect your accounts with passwords and use parental control software to block gambling websites. Learn more about account safety in our login guide.